Contact Information

Need assistance? Our team is here to help!

If you have questions regarding purchases, ranks, cosmetics, account issues, or general server inquiries, please contact us using one of the methods below.

Server Information

Server Address:
play.mydreamworldmc.com

Support Email:
[email protected]

Discord Server:
Join our official Discord community for support, announcements, events, and direct communication with staff.
https://discord.gg/dN6ZS5BSbd

Support Requests

For the fastest response, we recommend opening a support ticket through our Discord server. When submitting a support request, please include:

• Your Minecraft Username
• A detailed description of the issue
• Your Order ID (for store-related issues)
• Screenshots or additional information, if applicable

Store Support

If you experience any issues with a purchase, item delivery, rank, cosmetic, or other store product, please contact us before initiating a payment dispute. Most issues can be resolved quickly through our support team.

Response Times

We strive to respond to all support requests as quickly as possible. Response times may vary depending on staff availability, weekends, holidays, and support volume.

Business Hours

While MyDreamWorldMC operates 24/7, support responses may not be immediate. We appreciate your patience and will assist you as soon as possible.

Thank you for supporting MyDreamWorldMC. We are grateful to have you as part of our community and look forward to helping you enjoy your adventure.